Can My Claim Be Denied If I Refuse a Treatment Recommended by My Doctor?
- Matthew Maddox
- Jul 29
- 10 min read

Yes. When you file a short or long term disability claim, your insurance company expects you to follow the treatment plan recommended by your doctor as part of your effort to manage your condition and demonstrate that you are taking all reasonable steps to recover.
However, there are times when you might disagree with your doctor’s recommended treatment, whether due to potential risks, side effects, personal beliefs, or other concerns.
This raises an important question: Can your disability claim be denied if you refuse a treatment recommended by your doctor?
This article will address common concerns of long term disability claimants, such as how to communicate your treatment decisions to your insurance company, the potential impact on your claim, and what you can do if your claim is denied. Understanding these aspects will help you navigate the complexities of your disability claim while ensuring that your decisions are respected and your benefits are safeguarded.
How Can Refusing Treatment Affect My Insurance Company’s Decision on My Claim?
Refusing treatment recommended by your doctor can significantly impact your insurance company’s decision on your short or long term disability claim. Most disability insurance policies include an “appropriate treatment” requirement, which means you are expected to follow medical advice and pursue reasonable treatment options to manage your condition. If you refuse treatment, your insurance company may view this as failing to meet the policy’s requirements, potentially leading to a denial of your claim.
Here’s how refusing treatment can affect your insurance company’s decision on your claim:
Perception of Non-Compliance: Your insurance company may interpret your refusal as non-compliance with medical advice, which could indicate that you are not making a reasonable effort to manage your condition according to the policy’s “appropriate treatment” requirement.
Questioning the Severity of Your Condition: Refusing treatment could cause your insurance company to question the severity of your condition. They might assume that if your condition were truly debilitating, you would be more likely to follow through with the recommended treatment.
Failure to Meet Policy Requirements: If the policy specifies that you must undergo appropriate treatment, refusing recommended options could be seen as failing to comply with this condition, giving your insurance company grounds to deny your claim.
Lack of Evidence of Disability: Refusing treatment might limit the medical evidence available to support your disability claim. Without documentation showing that you have pursued treatment, your insurance company may argue that there isn’t enough proof that your condition prevents you from working.
Potential Claim Denial: Your insurance company could use your refusal as a basis for denying your claim, arguing that you are not fulfilling your obligations under the policy to seek appropriate treatment and make efforts to recover.
To minimize the risk of a claim denial, it’s crucial to understand the treatment requirements outlined in your policy, clearly communicate your reasons for refusing treatment, and explore alternative treatments if possible. Additionally, consulting with a long term disability attorney experienced in ERISA can provide you with guidance on how to best navigate this situation with your insurance company.
What Should I Do If I Disagree with My Doctor’s Recommended Treatment?

If you disagree with your doctor’s recommended treatment, it’s important to handle the situation carefully, especially if you have a short or long term disability claim.
Disagreements about treatment can affect your claim, so taking the right steps can help protect your benefits.
Here are steps you can take to protect your claim:
Discuss Your Concerns with Your Doctor: Start by having an open and honest conversation with your doctor. Explain your reasons for disagreeing with the recommended treatment, whether due to potential side effects, risks, or other personal concerns. This way your reasoning is recorded in your office visit notes. Your doctor may also be able to suggest alternative treatments that address your concerns while still managing your condition effectively.
Seek a Second Opinion: If you’re still uncomfortable with the recommended treatment after discussing it with your doctor, consider seeking a second opinion from another medical professional. A second opinion can provide additional perspectives on your condition and may offer different treatment options that you find more acceptable.
Document Your Reasons: It’s important to document your reasons for refusing or modifying the recommended treatment, especially if you’re pursuing a disability claim. Keep a written record of your discussions with your doctor, including the reasons for your disagreement and any alternative treatments that were considered.
Consider Alternative Treatments: If you refuse the recommended treatment, explore other treatment options that may be more acceptable to you. Demonstrating that you’re still seeking appropriate treatment, even if it’s different from what was initially recommended, can show your insurance company that you are committed to managing your condition.
Understand the Policy Requirements: Review your disability insurance policy to understand its treatment requirements. Some policies may have specific clauses about following recommended treatments. Being aware of these requirements can help you make informed decisions about your treatment options.
Consult with a Disability Attorney: Engaging an attorney experienced in disability claims can help present your position to your insurance company. A skilled attorney can notify your insurance company if you decide to refuse or alter the recommended treatment, provide them with documentation explaining your decision, and help you obtain supporting medical opinions or evidence of alternative treatments you’re pursuing. Clear communication can help prevent misunderstandings that could lead to a claim denial.
By taking these steps, you can help ensure that your disagreement with your doctor’s recommended treatment is handled in a way that protects your health and your disability benefits.
What Reasons Might Justify Refusing a Doctor-Recommended Treatment?

Refusing a doctor-recommended treatment is a significant decision, especially when you have a short or long term disability claim. However, there are legitimate reasons that might justify your refusal, and understanding these can help you navigate the situation without jeopardizing your claim.
Here are some common reasons that might justify refusing treatment:
Risk of Severe Side Effects: If the recommended treatment carries a high risk of severe or debilitating side effects, you might reasonably refuse it, especially if the potential harm outweighs the expected benefits.
Ineffectiveness of Treatment: If you have previously tried the recommended treatment without success, or if there is evidence suggesting that the treatment is unlikely to be effective for your specific condition, refusing it may be justified.
Alternative Treatments: You may prefer to pursue alternative treatments that align better with your values, beliefs, or preferences. If these alternatives are also considered appropriate for your condition, this can be a valid reason for refusing the initial recommendation.
Quality of Life Considerations: If the recommended treatment would significantly reduce your quality of life, either temporarily or permanently, you might refuse it in favor of treatments that offer a better balance between managing your condition and maintaining your quality of life.
Invasive Procedures: Some treatments may be highly invasive or carry significant physical or emotional burdens. If you are uncomfortable with the invasiveness of the procedure and there are other viable options, refusing the treatment could be reasonable.
Psychological Impact: The psychological toll of a treatment, such as anxiety or depression related to the procedure, may lead you to refuse it. If the mental health impact is severe, this can be a justified reason, particularly if alternative treatments are available.
If you choose to refuse treatment for any of these reasons, it’s crucial to document your decision carefully and communicate it clearly to both your doctor and your insurance company. Providing a well-documented rationale can help support your disability claim and prevent misunderstandings that could lead to a denial.
How Should I Communicate My Treatment Decisions to the Insurance Company?
If you decide to refuse or modify a recommended treatment, it’s crucial to communicate this decision effectively to your insurance company, as it can significantly impact your short or long term disability claim. Ensuring that your insurance company understands that your choice is well-considered and medically justified is essential for protecting your claim.
Documentation plays a vital role in this process. Keep thorough records of all discussions with your doctor, including any alternative treatments you are considering. If you seek a second opinion from another doctor who support alternative treatments, make sure to request your medical records and potentially obtain a statement from them explaining their rationale.
Before communicating your treatment decision to your insurance company, it’s wise to consult with an attorney who specializes in disability claims. An attorney can help you understand the potential implications of your decision and ensure that your communication is appropriately framed to protect your rights under the policy. They can also guide you on how to structure your written statement and advise you on any additional steps you should take. By handling this communication carefully and with the guidance of an attorney, you can help safeguard your disability benefits.
Can My Doctor’s Support Help if I Refuse a Recommended Treatment?
Yes, your doctor’s support can be instrumental if you choose to refuse a recommended treatment, especially when you have a short or long term disability claim. When your doctor agrees with your decision and provides a medical rationale for it, their support can strengthen your position with your insurance company.
Here’s how your doctor’s support can help:
Medical Justification: If your doctor can provide a strong medical justification for why the recommended treatment is not in your best interest, this can counter your insurance company’s potential argument that you are not complying with the “appropriate treatment” requirement in your policy. A well-documented explanation from your doctor can demonstrate that your decision is based on sound medical reasoning rather than a refusal to cooperate.
Alternative Treatment Recommendations: Your doctor’s support is especially valuable if they recommend alternative treatments that you are willing to pursue. This shows your insurance company that you are still committed to managing your condition and are following medical advice, even if it differs from the original recommendation. Having your doctor outline these alternatives in writing can be a key factor in maintaining your claim.
Evidence of Communication and Compliance: If your doctor is involved in the decision-making process and documents your discussions about treatment options, it shows that you are actively engaging with your healthcare provider to find the best course of action. This can be important evidence if your insurance company questions your compliance with treatment requirements.
Protection Against Claim Denial: Having your doctor’s support can help protect against a claim denial by providing a solid medical basis for your treatment decision. If your insurance company sees that your refusal is backed by your doctor, they may be less likely to deny your claim on the grounds of non-compliance with treatment recommendations.
In summary, your doctor’s support can play a critical role in upholding your disability claim if you refuse a recommended treatment. Their medical rationale, alternative treatment suggestions, and thorough documentation can help you navigate this situation while protecting your benefits.
What Are My Rights If My Claim Is Denied Due to Refusing Treatment?

If your short or long term disability claim is denied due to refusing a recommended treatment, it’s important to understand that you still have rights and options to challenge the denial. Insurance companies are required to follow specific procedures and standards when making decisions about claims, and you have the right to appeal their decision.
Here’s what you need to know about your rights:
Right to Appeal: You have the right to appeal the denial of your claim. Most disability insurance policies provide a specific timeframe within which you must file your appeal, usually within 180 days of receiving the denial notice. During the appeal process, you can submit additional medical evidence, documentation, and arguments to support your case. If you refused treatment for valid medical reasons, you can use this opportunity to present a strong case for why your decision was justified.
Right to Receive a Detailed Explanation: Your insurance company is obligated to provide you with a detailed explanation of why your claim was denied, including the specific reasons related to your refusal of treatment. This explanation should also reference the policy provisions that your insurance company relied on in making their decision. Understanding these reasons is crucial for crafting a successful appeal.
Right to Access Your Claim File: You have the right to request and review your entire claim file, including all medical records, correspondence, and internal notes that your insurance company used to make its decision. Reviewing this information can help you identify any errors or gaps in your insurance company’s reasoning, which you can address in your appeal.
Right to Legal Representation: You have the right to seek legal representation at any stage of the claims process, including during your appeal. An attorney who specializes in disability insurance claims can help you navigate the complex appeals process, gather additional evidence, and present a compelling case to your insurance company or, if necessary, in court.
Right to a Fair Review: Your insurance company is required to conduct a fair and impartial review of your appeal. This includes considering any new evidence you provide and ensuring that the review is conducted by someone who was not involved in the original denial. If your appeal is denied, you may have the right to take legal action against your insurance company, depending on the terms of your policy and applicable laws.
By understanding and exercising these rights, you can challenge the denial of your claim and work to secure the benefits you’re entitled to under your disability insurance policy.
If your short or long term disability claim is denied due to lack of treatment, it’s essential to consult with an experienced long term disability attorney. An attorney can help you understand the specific reasons for the denial and assess whether your decision to refuse treatment was justified under the terms of your policy. They can also guide you through the appeals process, ensuring that your rights are protected and that you have the best chance of overturning the denial.
How Can The Maddox Firm Prove My Short or Long Term Disability Claim?

At The Maddox Firm, we are committed to navigating the complex process of your short or long term disability claim. Our approach is designed to handle every aspect of your case strategically and effectively.
Here are a few ways we can help prove your short or long term disability claim:
We Examine Your Policy and Assess Your Claim: We start by thoroughly reviewing your insurance policy to understand the specific definitions and conditions of coverage. This ensures that we assess your claim accurately and align our approach with the criteria set forth in your policy.
We Handle All Communications with Your Insurance Company: Our team takes charge of all communications with your insurer, ensuring that all correspondence, including the communication of any treatment refusals and their justifications, is handled professionally. We present your situation in a manner that upholds your rights and interests, minimizing the risk of misinterpretation or adverse decisions.
We Help You Obtain Evidence to Support Your Claim: We assist you in collecting all necessary medical evidence, including detailed statements from your treating physicians. If you’ve refused certain treatments, we ensure that the reasons are clearly communicated and justified to the insurance company, based on medical advice and your specific circumstances.
We Handle Appeals and Litigation: Should your claim be denied, we are prepared to challenge this through appeals and, if necessary, litigation. Our team is adept at navigating both the bureaucratic hurdles of insurance appeals and the complexities of litigation to advocate effectively for your entitlements.
A short term disability or long term disability claim can be a complicated process. If you need help during the claims process, with appealing a claim denial, or with litigating a final adverse short term or long term disability decision, The Maddox Firm can help. The experienced team at The Maddox Firm will examine your insurance policy, correspondence from your insurance company, medical records, and any other relevant documentation in order to give you personalized guidance on how we can help you win your short and/or long term disability claim. Our New Jersey and New York long term disability attorneys help clients nationwide.